Back in 2007 when I named my practice "Sound Integrative
Health" I was choosing the name on a conceptual basis rather than a
functional basis. Now, after 10 years of existence I have a clearer idea of
what it actually means to be an integrative practice. And, guess what? It has
less to do with the fact that I give natural treatments and sometimes western
treatments, and more to do with what it means to integrate my patients care
between multiple providers.
Chronic disease
often leads to many cul de sacs; not necessarily dead ends. A cul de sac, being
a node where we land on some answers but not necessarily the complete answer.
Example: If one has Rheumatoid Arthritis and finds an excellent Rheumatologist
with a warm bedside manner and therapeutic drug regimens. However this
Rheumatologist falls short on knowing about other ways to manage the disease
through diet, lifestyle, herbal treatments, cam therapies, and so on.
So what happens?
The patient finds another provider that might provide answers and schedules a
consult. This additional provider provides advice and another node is created.
Now if the knowledge and needs of the patient requires more assistance and
another node will be created.
Sounds great? Right?
Not so fast.
The problem is the
nodes (aka) providers don't speak and often provide data and ideas that
contradicts one another. Patients (and Providers) end up feeling confused
or overwhelmed and being put in the middle. For example if provider A says “Oh
your taking Drug X, did you know that it depletes Folate?" Or...on the
flip side provider B says “I have never heard of Boswellia serrata so I would
be careful as it might cause more harm than good".
The providers end
up "Disintegrating" compared to integrating.
The solution. It
starts with a note.
The medical note
is a passport toward integration. All providers have medical notes. If the
patient provides a fax number for each provider on the team then the thought
process, rationale, data, and treatment suggestions can be shared across-the-team.
Mutual collegiality can be developed and everybody wins. The patient must
insist that each provider gets copied on the notes. If one provider is not
playing along that should be a big red flag. Is it extra work? Not really as
the note is already going to be created and putting something in a fax machine
takes less than a couple minutes.
Other solutions
exist that create integration. I signed up for Klara (I have no
affiliation) which ultimately allows me to securely text message any provider
that is part of the Klara network if I need to discuss a mutual patients
concerns. If their network grows large enough I would hopefully be able
to find most of my patients other providers.
I also signed up
for a system that is HIPAA secure video conferencing that allows me to text or
email invite any provider for a secure video consult about patient matters. Of course I can also do this with a patient while they are in another providers office so we can have a "team meeting".
In addition, I
also signed up for Sookasa (I have no
affiliation) which allows medical records to be securely uploaded to my desktop
within a few clicks and allows me to send encrypted records to any email
address within a few clicks.
Do you see where I
am going? Integrative Medicine is now more about what providers do to make the
treatment team more integrated and less about giving a combination of drugs and
natural supplements to see if they work better together. Now also know that
integrative medicine is also about being able to navigate and help patients
choose whether a natural treatment or conventional treatment would be more
appropriate for a given situation.
So in 2007 I was
thinking the concept of Integrative Medicine is what I wanted to nourish and
represent. And today 10 years later, the name represents more of the action I
want to take with my chronic disease patients.
The obstacles to
fulfilling this are unwilling players and/or providers. Also patients need to
be open to allowing their providers to cross-communicate. More, low compensation
of physicians makes going the extra mile even more difficult. In addition,
consults with other providers are often uncompensated time. These are
valid concerns and shed light to changes that would need to be made to make
integrative care more possible.
It is extremely
fulfilling for patients and providers when we feel like we are part of a
functional care team. Let's work toward this integration. I like cul de
sacs...they are peaceful in a way. But what I like more are networked systems
where everybody is focused on doing what they do best.
_______________________________________________________________________Adam Rinde, ND is a licensed Naturopathic Physician in Kirkland, Washington at Sound Integrative Health and also the founder of Blankets For Cancer a non-profit focusing on pediatric cancer. He has general practice sees primarily adults with chronic disease with an emphasis Gastrointestinal Disorders and Stress-related Illness. www.soundintegrative.com .
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